This Refund & Return Policy applies to all purchases made through
https://hitechradar.com operated by UnionBay Global LLC (“we,” “us,” or “our”).
1. Returns Eligibility
We want you to be satisfied with your purchase. If you are not fully satisfied, you may request a return under the following conditions:
Returns must be requested within 30 days from the original delivery date
Items must be unused, unworn, unwashed, and in their original condition
Items must be returned with original packaging, tags, and accessories (if applicable)
Proof of purchase is required
If more than 30 days have passed since delivery, we may offer an exchange only, subject to product availability.
2. Non-Returnable Items
The following items are not eligible for return or refund:
Final sale or clearance items
Gift cards or store credit
Items that show signs of wear, damage, or misuse
3. Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
If approved:
Refunds will be issued to the original payment method
Processing time may take 5–10 business days, depending on your payment provider
Original shipping charges are non-refundable, unless the return is due to a defect or an error on our part.
4. Exchanges
If you wish to exchange an item:
Exchanges are subject to stock availability
If the replacement item has a different price, the difference will be charged or refunded accordingly
5. Return Shipping
Customers are responsible for return shipping costs
Shipping costs are non-refundable
We recommend using a trackable shipping service or purchasing shipping insurance, as we are not responsible for items lost during return transit
6. Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery.
We will evaluate the issue and provide a replacement or refund where appropriate.
7. How to Start a Return
To request a return or exchange, please contact us at:
Email: [email protected]
Please include your order number and reason for return.
Unauthorized returns may not be accepted.
8. Contact Information
UnionBay Global LLC
30 N Gould Street Ste 6582
Sheridan, Wyoming (WY), 82801
United States
Website: https://hitechradar.com
Email: [email protected]